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We can provide your organization with efficient list marketing services. We can offer telemarketing lists and direct marketing list services. The marketing lists that we create include details, such as zip code, state, city, income, job description, and credit card details amongst others. To ensure that your mailing services are effective, we can also offer national change of address services.
Inbound Telemarketing Services
When a customer contacts us for inbound telemarketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound telemarketing experts will provide our customers with an ideal inbound telemarketing solution at a competitive price.
Our wide range of inbound services includes dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order-taking services, opinion surveys, up-selling/cross-selling services, catalog sales services, membership application services, answering services, insurance claims services, and inquiry services.
Outbound Telemarketing Services
We qualify leads, build database lists, evaluate a concurrency of databases, and suggest other effective marketing strategies. At our outbound telemarketing facility, we use the latest in software and technology to provide interactive sale service.
We have the experience and the expertise to provide outbound telemarketing for market research programs, telemarketing sales, lead generation services, appointment setting services, product/service sales, cold canvassing, primary research, reminder calls, customer satisfaction surveys, and telemarketing lead generation amongst others.
Inbound voice call center outsourcing for managing orders, reservations, cross-selling, and more.
Email and chat services to help with query response, order fulfillment, pre-sale, and post-sale customer service.
Interactive voice response (IVR) for routing calls to the most relevant agents.
Offers both dedicated and shared inbound customer service.
Contact center software for accessing data from anywhere and improving team communication.
Call center consulting to help develop the best strategies, processes, and technology for your organization.
Business contingency plans to deal with natural disasters, pandemics, and other emergencies.
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